Get in Touch With Us
Got a question about a bonus offer, spotted something on the site that needs a second look, or just want to tell us what's working (or not)? This page covers how to get in touch with the team behind everythingrachaelray.com and what we can actually help with.
How to Reach Our Team
Email is the best way to contact us. Write to [email protected] and a real person on our editorial team will read your message and reply, usually within two working days. Automated replies don't stand in for an actual answer here — if you write in, someone reads it.
Including a bit of context speeds things up. Let us know which page or offer your question relates to, and whether you're asking about a specific site's welcome bonus terms, a no deposit promotion, or something else entirely on the page.
What We Can Help With
- Bonus terms and wagering questions — If a welcome bonus, deposit match, or no-deposit offer listed on the site is unclear, ask us. We'll explain what we know about the playthrough requirements, eligibility, and any caps attached to it as we understand them.
- Corrections and accuracy flags — Bonus amounts, wagering requirements, and licensing details change. If you spot something that looks out of date, tell us so we can check it against the operator's current terms.
- Content suggestions — If there's a comparison angle, banking method, or game category you think we should cover in more depth, we're open to hearing it.
- General feedback — Positive or critical, reader feedback shapes what we prioritize when we update our rankings and write-ups.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward proper support resources, and you can also reach the National Council on Problem Gambling at 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY at any time, day or night.
What We Cannot Do
We're an independent review and comparison site, not a casino operator. That means we cannot process deposits or withdrawals, resolve account disputes, verify your identity, or access anyone's individual player account. Those matters need to go directly to the customer support team of the specific site in question — most of the operators reviewed on this page offer live chat support for exactly that purpose.
We also can't offer tax or legal advice about gambling winnings or the legal status of any product in your area. For anything along those lines, a licensed professional is the right person to ask, not a comparison site.
A Note on What We Publish
Ratings on everythingrachaelray.com reflect our own editorial research into game selection, bonus terms, banking options, payout speed, and licensing — commission from an operator never buys a better position in our rankings. If reader feedback shows us we've gotten something wrong, we correct it. That's part of why this contact page exists.
If you're comparing offers elsewhere on the site and want a broader look at options outside the standard New York market, our page on Best Non GamStop Casinos covers a different set of sites entirely.
Before You Write In
A few quick reminders that might save you a message:
- Online casino gaming is not currently regulated for real-money play in New York — this site's reviews and comparisons are informational, and eligibility depends on where you're physically located and the terms set by each operator.
- All content on this site is intended for adults 21 and older. We do not target or knowingly communicate with anyone under that age.
- No bonus, promotion, or write-up on this site guarantees any outcome. Gambling always carries the risk of losing money, and we don't frame it otherwise in our responses.
Whatever the reason for reaching out, thank you for taking the time. We read every message, and we'll get back to you as soon as we can.